Philips AventBình sữa thủy tinh, thiết kế tự nhiên

Hi Lorraine, We are sorry to hear that you are facing leakage issues with your Philips Avent Baby Bottle. Ensure that the nipple is aligned in the screw ring properly. The milk may run out of the bottle if it is assembled incorrectly. You may also follow this link for more information about how to avoid leakage: https://www.youtube.com/watch?v=tOUkxMBytfU. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Kind regards, Philips Consumer Care

Hello, Thank you for sharing your feedback with us. We are very sorry to hear about the issues you are experiencing with our Natural glass baby bottle, and we’d like to try our best to improve your experience. We were wondering if you have made sure to place the cap vertically onto the bottle so that the teat sits upright when you assemble the bottle. We also have an easy to follow advice when the nipple collapses during feeding: 1. Pull the nipple out of the bottle using your clean fingers or tongs. 2. Find the valve, located below one of the numbers that is printed on the base of the nipple. 3. Pull the nipple sideways, making sure the valve is on top while you are pulling the nipple sideways. Pull firmly until you see the valve opening. 4. Once opened, you can continue the feed. If this doesn't improve your experience or If you have any additional questions, please get in touch via Social Media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can reach out to us via the contact page on our website. Our colleagues will then try their best to help you further. Hope to speak to you soon! Best regards, Philips Consumer Care