Built for your everyday

    Customer support for
    healthcare professionals

    Helping you quickly find what you need

    Customer support for healthcare professionals

    Helping you quickly find what you need

    CONTACT US:
    Philips Healthcare products in Vietnam:
    Head office: 
    20th Floor, A&B Tower, 76A Le Lai, Ben Thanh Ward, District 1, HCMC
    Hanoi Branch: 15th Floor, Daeha Business Center, 360 Kim Ma Street, Ngoc Khanh Ward, Ba Dinh District, Hanoi

    Tel: 18009092 (Toll-free)

     

    Customer support lady on the phone

    Want to speak to a technical or sales representative via phone, or get a mailing address?

    Services requests

    Customer Services Portal – for healthcare professionals only

     

    Have a non-critical service request? Submit it online 24/7 at our self service portal. Requires user account.

    Consumer product

    Are you looking for support for your consumer product purchase?

    Education and training

    By professional role

    By professional role 
    Get more out of your product investment and continuously enhance your clinical knowledge and skills.

    By clinical application

    By clinical application 
    Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.

    Browse full catalog

    Browse the full catalog 
    Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.

    Technical support for healthcare products

    Consumer image mobile

    For enquiries about Philips Healthcare products in the Vietnam please contact:
    Tel: 18009092
    Online Form:
    https://www.philips.com.vn/healthcare/about/contact
     

    Email:  customercare.vn@philips.com

    Philips Vietnam
    20th Floor, A&B Tower, 76A Le Lai, Ben Thanh Ward,
    District 1, HCMC
     

    Healthcare sales enquiries

    Provider or Healthcare Professional mobile

    Please complete an enquiry form to connect with a sales representative

    Service request guidance

    Most service requests require a basic set of information in order for our representatives to create a new ticket. Having the following information available prior to calling can help expedite your request and hopefully shorten your call time.
    Please have handy:

    • Serial number
    • Hospital location
    • Name/Surname of the contact
    • Name/Surname of the referral people to be contacted, if different from the contact
    • Short description of the issue

    • Troubleshooting attempted to solve the issue
    • Has Philips technician was already informed about the issue? If yes, we need the name of the technician
    • Any special requirements you might have, for instance, specific day when it is not possible to stop the device to fix the issue, Covid-19 or other access restrictions, etc.

    We are always interested in engaging with you.

    Let us know how we can help.

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    Contact details

    LIÊN HỆ VỚI CHÚNG TÔI

    Tổng đài Hỗ trợ khách hàng (Miễn cước cuộc gọi):

    - Ngành hàng tiêu dùng: 1800 599988

    - Giải pháp Y tế: 1800 9092

     

    Trụ sở chính

    Tầng 20, Toà nhà A&B, 76A Lê Lai, P. Bến Thành, Quận 1, Tp. Hồ Chí Minh

    Tel:  +84 28 7303 7080

     

    Văn phòng tại Hà Nội

    Tầng 15, Daeha Business Center, 360 Kim Mã, P. Ngọc Khánh, Quận Ba Đình, Hà Nội

    Tel:  +84 24 3734 6484

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